# Project, cluster and service states

> What each state shown in the console means, and what to do when it isn't green.

Source: https://docs.fransys.cloud/en/exploiter/etats/ Checked against the console on 2026-10-23.

## Cluster

| State | What it means | What to do |
|---|---|---|
| Online | All the machines are ready. | Nothing. |
| Going online | The machines are being created, then Kubernetes is installed: up to 15 minutes. | Wait; the page updates by itself. |
| Updating | A new configuration is being applied. | Wait. |
| Degraded | Some machines aren't ready. Projects are still running, with less headroom. | Normal for a few minutes after creation. If it lasts, open **View monitoring** or write to us. |
| Critical | Some projects may no longer respond. | Open **View monitoring**, then write to the team from the help button. |
| Going offline | The machines are being released one by one. | Wait. |
| Offline | No machine is running. The configuration is kept. | **Bring back online** when you need it. |

A machine is **being created**, **running** or **stopping**.

## Project

| State | What it means |
|---|---|
| Offline | Nothing is running. |
| Going online | A deployment is being applied. |
| Online | All the services are online. |
| A service needs your attention | A service won't start, or a health check is failing. Open it. |
| Shutting down | Taking the project offline is in progress. |

## Service

- **to configure**: the service type hasn't been chosen yet (platform, engine…).
- **to fix**: a setting is blocking the deployment. Click **Fix**.
- **disabled**: the service is no longer deployed; its configuration is kept.
- **no instance ready**: the service won't start. Its details show its health checks and its logs.
- **last deployment failed**: rolled back, the previous version stays online.

## Deployment

**In progress**, **Succeeded**, **Incident** or **Failed**. See [Deploy and monitor](https://docs.fransys.cloud/en/projets/deployer-et-suivre/).

## Backup

**completed**, **in progress**, **pending**, **failed** or **cancelled**. See [Backups and restore](https://docs.fransys.cloud/en/exploiter/sauvegardes/).

## Plan

See the statuses in [Plans](https://docs.fransys.cloud/en/agents/plans/#the-plans-page).