Project, cluster and service states
What each state shown in the console means, and what to do when it isn't green.
Cluster
Section titled “Cluster”| State | What it means | What to do |
|---|---|---|
| Online | All the machines are ready. | Nothing. |
| Going online | The machines are being created, then Kubernetes is installed: up to 15 minutes. | Wait; the page updates by itself. |
| Updating | A new configuration is being applied. | Wait. |
| Degraded | Some machines aren’t ready. Projects are still running, with less headroom. | Normal for a few minutes after creation. If it lasts, open View monitoring or write to us. |
| Critical | Some projects may no longer respond. | Open View monitoring, then write to the team from the help button. |
| Going offline | The machines are being released one by one. | Wait. |
| Offline | No machine is running. The configuration is kept. | Bring back online when you need it. |
A machine is being created, running or stopping.
Project
Section titled “Project”| State | What it means |
|---|---|
| Offline | Nothing is running. |
| Going online | A deployment is being applied. |
| Online | All the services are online. |
| A service needs your attention | A service won’t start, or a health check is failing. Open it. |
| Shutting down | Taking the project offline is in progress. |
Service
Section titled “Service”- to configure: the service type hasn’t been chosen yet (platform, engine…).
- to fix: a setting is blocking the deployment. Click Fix.
- disabled: the service is no longer deployed; its configuration is kept.
- no instance ready: the service won’t start. Its details show its health checks and its logs.
- last deployment failed: rolled back, the previous version stays online.
Deployment
Section titled “Deployment”In progress, Succeeded, Incident or Failed. See Deploy and monitor.
Backup
Section titled “Backup”completed, in progress, pending, failed or cancelled. See Backups and restore.
See the statuses in Plans.