FAQ
The questions we're asked most often, with a short answer and a link to the page with the details.
How much does it cost to get started?
Section titled “How much does it cost to get started?”No subscription, no package. You pay by the hour for what’s running: the machines at the hosting provider’s price, plus the Fransys share. See How Fransys bills.
What happens when my credits run out?
Section titled “What happens when my credits run out?”Without automatic payment, your infrastructure is shut down 2 hours before your credits run out. With automatic payment, it’s never shut down. See Never get shut down.
Which languages and frameworks?
Section titled “Which languages and frameworks?”Anything that runs in a Docker image: Laravel, Symfony, Node.js, Next.js, Django, FastAPI, Go, Rust… See the guides.
How long does it take to create a cluster?
Section titled “How long does it take to create a cluster?”Up to 15 minutes. It may then stay Degraded for a few minutes: that’s normal. See Create a cluster.
My deployment failed: am I down?
Section titled “My deployment failed: am I down?”No: Fransys rolls back on its own, and your last version stays online. The service’s details say why the new one didn’t start. See Deploy and monitor.
Where is my data?
Section titled “Where is my data?”In the country and at the European hosting provider you choose for each cluster. See Where your data lives.
Does Fransys host health data?
Section titled “Does Fransys host health data?”No: Fransys is not HDS certified. See Compliance.
Can my agent break my production?
Section titled “Can my agent break my production?”It can only read and prepare plans. A person on your team approves each plan before it runs. See What an agent can do.
Can I use my Hetzner, Scaleway or Outscale account?
Section titled “Can I use my Hetzner, Scaleway or Outscale account?”Yes: the machines then run on your account, billed by the hosting provider. See Your cloud account.
Can I leave with my code and my data?
Section titled “Can I leave with my code and my data?”Yes: your code stays in your repository, and your databases are standard PostgreSQL, MariaDB and Redis. See Leaving Fransys.
How do I reach the team?
Section titled “How do I reach the team?”The help button in the console opens a conversation with us. Or by email: kevin@fransys.cloud.